DECLARATION OF CONFIDENTIALITY AND PROTECTION OF PERSONAL DATA
Implemented after 01/09/2019
Update on the Processing of Personal Data
We would like to inform you that for SALTO publications the protection of our customers’ personal data is of primordial importance. For this reason we take the appropriate technical measures to protect the personal data we process and to ensure that the processing of them is always carried out in accordance with the obligations set by the legal framework, both by the company itself and by third parties who process them on our behalf.
What is the GDPR?
The General Data Protection Regulation (GDPR) 2016/679 is the new regulatory framework of the European Union (EU) on the requested field. The object of the law is to establish conditions for the processing of personal data, in order to protect the rights of individuals and in particular the right of personal data protection.
DATA CONTROLLER AND PROCESSOR
The company SALTO “SALTOU ELISABETH” based in Thessaloniki, Aggelaki 21, email: info@salto.gr, tel .: 2310 267108, website: www.salto.gr as legally represented, informs that, for the purposes of conducting its business activities , processes personal data of its customers in accordance with applicable national legislation and European Regulation 2016/679 on the protection of individuals against the processing of personal data and on the free movement of such data (General Regulation on Data Protection , hereinafter referred to as “the Rules”) as in force.
For any issue regarding the processing of personal data you can contact the Department of Personal Data Protection and the Data Protection Officer (DPO) of SALTO, at the following contact details:
Data Protection Officer (DPO): Ms. Saltou Elizabeth
email: sales@salto.gr
phone: 2310 267108
What categories of personal data do we process?
The personal data that you provide to us, i.e. the Name, Postal Address, Post. Code, Prefecture, City, Region, Country, Telephone and your Email Address, Tax Identification Number, Tax Office, Profession, are being processed only when there is a legal reason to do so.
What are the legal reasons for processing your personal data?
Legitimate reasons for processing your personal data are:
(a) the provision of ervices you entrust to us and wish to receive from us, such as the purchase of products (eg the purchase of a book) and consequently the fulfillment of our contractual obligations under this
(b) the safeguarding and protection of the legitimate interests, of both parties. Thus, we use closed circuit television (CCTV) and security cameras in order to be able to protect the security of individuals, apparatus and facilities
(c) compliance with obligation imposed by law, such as regulatory compliance for tax purposes
(d) the consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers, etc. and SALTO.
STATEMENT
By giving us your consent you responsibly declare that you are over 16 years old. If you are under 16 years old, you may use our website only with the participation and approval of a parent or guardian.
How and why do we use your personal data?
• Create Account
Personal data are collected when you create an account on SALTO.GR, a website managed by SALTO. When creating an account you may be asked for more details, however the minimum for the conclusion and execution of the contract will have the mandatory field marking.
To create an account, the following personal information is required: Name, Address, Postal Code, Prefecture, City, Region, Country, Telephone Number and your Email Address. Then you have to set your personal password (password) twice. To complete your registration, you must, after having read the terms of use, select the checkbox (box) in the “I agree” option and fill in the text to verify your registration.
Your registration is complete. The username is now your email address and the password is your personal password.
The user should not reveal their personal code to third parties, nor should they keep it in digital or printed form, to prevent any unauthorized use. In case of disclosure of the code to a third party, the user has the obligation to immediately inform SALTO.GR
In case of data leakage, SALTO.GR has no responsibility as long as it has not been previously informed about the illegal use of this data.
Also, by creating an account in our e-shop you can edit the data to add or remove items. This information will be used to make the order completion process easier each time you visit our e-shop and choose to be logged in.
• Order Execution
Personal data are also collected when you place an order in our e-shop, www.salto.gr. You may be asked to provide more details to complete your order and create an account, but these will be the minimum for the conclusion and execution of the contract. These items have the mandatory field marking. The information in this account will be used to complete the order and you will need to fill in some additional information, such as information on how to pay, different shipping address (optional), information on the invoice (VAT, Tax Office, Occupation, Name), where necessary.
As part of the completion of the order, some of this data is transferred to partner companies. Therefore, they are forwarded to shipping companies for the transportation and delivery of your goods. Transport companies may contact you to request clarifications and to inform you about the delivery of your products. In addition, the data are transmitted when making a payment to payment providers (Banks, PayPal). For our part, we use high security systems to prevent data leakage from malicious systems.
• Sending information and advertising material / company news
During your visit to our website, SALTO.GR, you have the opportunity to fill out a contact form, providing your email address in order to subscribe to our Newsletter.
The data collected from our website may be used to contact you for promotional and advertising purposes, to inform you of products and offers that may be of interest to you, via email, provided that you have given your consent, under the specific conditions setting the legal framework.
In the context of SALTO’s legitimate interest in generating market interest in its products and services, we may process information posted on the Internet in search engines and social media applications (Google, LinkedIn, Facebook, Twitter, Instagram) in order to create a personalized promotion and information of the potential customer by phone and / or email for the above commercial purpose. The legal basis is the voluntary publication of your information in search engines and your registration in social media services where they are taken as explicit consent for the publication of information depending on the settings of the applications that you manage.
Legal bases for the above processing are both the execution of our contractual obligations (GCP article 6 par. 1b), and the legal interest of our company (GCP article 6 par. 1f).
• Customer Satisfaction Survey – Reviews – Ratings – Contests
The data we collect from our website is used for your participation in a Customer Satisfaction Survey, provided that you have given your consent, under the specific conditions set by the legal framework. The Customer Satisfaction Survey today is carried out through a rating or review or e-mail (Mail) for one or more of SALTO.GR products or services and it is necessary to have an account prior to it.
If a review contains abusive content, offensive comments, personal information, used as false advertisement, etc., SALTO.GR reserves the right to refuse its publication. The reviews and comments of the users are personal opinions of the users themselves and do not necessarily express the views of SALTO.GR, which in no case can be considered responsible for any of these views. The submission of a review is done exclusively by email from the menu “Contact” while the submission of scores is done by selecting the desired stars.
The data we collect from our website for your participation in Contests, are used, provided you have given your consent, under the specific conditions set by the legal framework (terms and conditions).
• Safeguarding our legal interests and protecting individuals and property
We use closed circuit television (CCTV) and security cameras in order to be able to protect the security of individuals, apparatus and facilities.
• Personalized information (profiling)
In order to provide you with the best possible experience, the personal data collected by our website may be used to send personalized updates, provided that you have given your consent, subject to the specific conditions set by the legal framework. Personalization based on your needs and preferences (profiling) results from the data we draw from your personal data, such as profession, area of residence, etc., or based on the results of the Customer Satisfaction Survey and based on the purchases you make.
Profile Training
Profiling means any form of automated processing of personal data consisting of the use of personal data for the evaluation of certain personal aspects of an individual, in particular for the analysis or prediction of aspects relating to personal preferences or interests.
We inform you that a profile creation takes place for marketing purposes, when you consent to receive updates about our services and offers, adapted to your personal preferences and interests.
Where is your data communicated?
SALTO transmits the personal data provided by individuals to third companies, in the context of completing an order in our e-shop. Therefore, they are transmitted to courier companies for the transport and delivery of your goods. Courier companies may contact you to request clarifications and to inform you about the delivery of your products.
Also, this data is accessible to companies of information support systems and marketing of the e-shop, where SALTO ensures their protection with strict conditions of confidentiality and continuous control of the appropriate measures taken by these companies.
Finally, the data is transferred during payment procedure to payment providers. For our part, we use high security systems to prevent data leakage from malicious systems.
Storage Period
The data storage period is decided based on the following specific criteria depending on the case:
When processing is required by the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
When processing under contract, your personal data are stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims under the contract.
For the purposes of promoting products and services (marketing activities), your personal data are kept until your consent is revoked. This can be done by you at any time. Withdrawal of consent shall not affect the lawfulness of the proceedings based on the consent given in the period prior to its withdrawal.
To revoke your consent you can contact the Department of Personal Data Protection (DPDP) of SALTO, at the following contact details: email: dpo@salto.gr. In case you want to contact the Data Protection Officer (DPO): Ms. Elisabeth Saltou, email: sales@salto.gr, phone: 2310 267108.
You can also use the unsubscribe options by clicking on the corresponding link, which exists in our online communication.
Personal Data Security
SALTO implements appropriate technical and organizational measures aiming at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and / or illegal access to them, usage, modification or disclosure of them. In any case, free usage of internet by everyone does not guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access and possibly using personal data for unauthorized and / or unlawful purposes.
What are your rights in relation to your personal data?
Every individual whose data is processed by SALTO enjoys the following rights:
Right of access:
You have the right to be aware and verify the legality of the processing. Thus, you have the right to access the data and receive additional information about their processing.
Right of correction:
You have the right to study, correct, update or modify your personal data
Right to delete:
You have the right to request the deletion of your personal data when we process it with your consent or in order to protect our legitimate interests. In all other cases (such as when there is a contract, obligation to process personal data imposed by law, public interest), this right is subject to certain restrictions or does not exist as the case may be.
Right to restrict processing:
You have the right to request a restriction on the processing of your personal data in the following cases: (a) when you dispute the accuracy of the personal data and until it is verified; (c) when personal data are not needed for processing purposes, but are necessary for the establishment, exercise, support of legal claims and (d) when you object to the processing and until it is verified that there are legitimate reasons that concern us and outweigh the reasons opposing the processing.
Right to object to processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of the legitimate interests we pursue as processors, as well as to the processing for the purposes of direct marketing and consumer profiling.
Right to portability:
You have the right to receive your personal data free of charge in a form that allows you to access, use and process it using commonly used processing methods. You also have the right to request that, if technically possible, we transmit the data directly to another controller. This right exists for the data you have provided to us and their processing is carried out by automated means based on your consent or in execution of a relevant contract.
Right to withdraw consent:
Finally, SALTO informs you that where processing is based on your consent, you have the right to revoke it freely, without prejudice to the legality of the processing based on your consent, before revoking it. To revoke your consent you can use the unsubscribe options by clicking onthe corresponding link, which exists on our online communications or contact the email address: sales@salto.gr.
To exercise any of your above rights you can contact the Department of Personal Data Protection (DPDP) of SALTO, at the following contact adress: email: sales@salto.gr. In case you want to contact the Data Protection Officer (DPO): Ms. Elisabeth Saltou, email: sales@salto.gr, phone: 2310 267108.
Right of complaint to the PDPA
You have the right to submit a complaint to the Personal Data Protection Authority (www.dpa.gr): Call Center: +30 210 6475600, Fax: +30 210 6475628, E-mail: contact@dpa.gr.